Just download the latest software wd discovery, which ive now installed on my laptop. Sep 23, 20 disk1 is my western digital passport 1tb hd, i tried running disk status tool which is a part of wd utilities. Wd my book is still an okay device since the above cons are all manageable. When i try to log in to the wd my cloud app, i am asked for a ninedigit code from the quick install guide. Maybe its the drive inside that that supports encryption and not the usb controller itself. Wd my book home edition 1 tb bought from costco last week. After this, reboot pc and reconnect wd external hard drive to your pc, then youll be able to use the drive again. How to solve my wd hard drive not recognized in windows 10. Oct 15, 2015 i also have the same issue with mybook 2tb, firmware mybooklive 02. I have a couple of wd my book external hard drives that are used for backups. Fix wd hddexternal hdd not initialized, unknown with io error.
I have a portable wd passport which connects to my windows 10 laptop via usb. Wd passport hd failed to recognize, disk not initilized. Western digital my book external hard drive my book is a series of external hard drives produced by western digital. Usually the ioinputoutput error is related to a bad usb cable or a bad usb port of the computer or the drive. Essential edition, home edition, office edition, mirror edition, studio edition, premium edition, elite edition, pro edition, av dvr live edition, and the world edition. One of the most common hardware issues happening to western digital wd and seagate external hard drive users is the fatal device hardware error, with the exact expression x. Fix wd external hard drive not workingrecognizedshowing. Your my book pro device and the wd drive utilities software are compatible with the following operating. The vcd looks like an actual cd volume and appears. This will start the installation process for the backup software.
Within 5 seconds my drive was recognized by the app, and it works just like it has on all of my devices. Page 1 page 2 compatibility page 3 recording your wd product information page 4 drive format page 5 page 6 connecting the device page 7 page 8 page 9 frequently asked. Hello all, i got a message reading the request could not be performed because of an io device error when i wanted to access some folders in my wd external. If the new wd my book 1230 does not work and the other one, which you stated uis identical does, then you should contact western digital support or consider returning the device to the vendor.
It used to install usb mass storage device and something like my book with. When you see this error, it means your operating system cannot get access to the hard drivessd or unable to perform the read and write operations on it. Designed to meet wds demanding requirements for durability, shock tolerance, and longterm reliability, we back up pun intended. Wd backup sw could not find device repeatedly, even w tech support. May 17, 2016 i have tried to delete usb device and then reboot and try again but now luck. Popular as wd hard drives are, they disappoint users sometimes. It shows up as cd drive f when i double click it i get a message that says application not found but, when i right click and open i get a message that.
Then i attempted a firmware update, which failed, and my desktop computer no longer recognized the drive. Wd my book read only remove write protect as i mentioned there is no write protect switch or tab on the device, so this means the my book drive was write protected through software or firmware though as i mentioned, im not sure how it was done in the first place. Western digital my book essential 3 terabyte external hard drive. Fix the request failed due to a fatal device hardware error easeus. From there, you will be able to update to the current available 02. How to fix external hard drive io device error 3 solutions. My wd my book external drive, i can access it, and only a few files are visible, most of the folders which used to have files in them show 0 bytes and are empty. After about 5 or so minutes it shows up in my computer. Aug 21, 2016 how to fix a broken hard drive beeping noise or clicking recover get data back for free. Actually, i got sandisk usb and recently i transferred some data in it. I got device error 0x8007045d on new drive solved windows 7. Windows 7 wd external 3tb unrecognized drive in my computer.
In the sign up process im asked for a 9 digit code, which is not at the bottom of this drive. Very impressed with how easy it was to exportimport zfs pools, etc. How to fix the fatal device hardware error and recover the. Mar 22, 2019 my drive clicks for about 5 seconds then stops, but when i go to the file explorer its not showing up so i tried disk management tool and i found it but it always says request failed due to fatal device hardware error then i tried all your steps but none worked. The utility tells you which specific drivers are outofdate for all of your devices. Western digital hard drive data recovery definitive guide. Disk management shows the file system as raw and healthy primary partition. A line of external hard drives by western digital, styled after hardbound books. Fix the request failed due to a fatal device hardware error. When you see this error, it means your operating system cant get access to the hard drivessd or unable to perform the read and write operations on it. Without moving any wires, i reboot the desktop into knoppix, and the wd my book drive works perfectly. Do you know how to fix the issue and make unknown wd hard drive detectable again and get rid of the io device error on it.
Given that this is a wd external, if you read the data via sata rather than usb the data is encrypted. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. A faster and easier option is to use the driver update utility for western digital to scan your system for free. We currently suggest utilizing this program for the issue.
This error can be fixed with special software that repairs the registry and tunes up system settings to restore stability. Wdemfz is from wd elements or easystore as far as i know. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. I just wish knew this stuff beforehand since the product literature is pretty stealth. Device manager shows no issues and reports it as wd my book 1140 usb device. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. Other wd my book fatal error, failed to attach to device. Cannot access wireless wd my book live after win10. Wd my book not initialized unallocated is commonly caused by incorrectly configured system settings or irregular entries in the windows registry. Next the app informs me to look at the drives serial number label on the bottom of the drive. On a external wd hdd drive by yesenia9380 aug 1, 2008 10.
Fix and repair wd my passport ultra not detectedshowing. When i plug it into my computer the device just spins and the light blinks. One is a wd my book 4tdrive and the other a 5t drive also a wd my book. When i highlight all the files and folders, it shows about 8. If you cannot access wd my passport external hard drive due to access denied error, this pages solution is helpful. I was running w7, ie9 and got lots of errors using the dashboard although no issues accessing the actual data. There is no other device which can access the wd drive. But yesterday, when i connect it to my computer, a fire explorer opened displaying the message that the request failed due to fatal device hardware error.
You may usually encounter this error while attempting to transfercopy your files and suddenly the windows os fails to recognize the input or the output devices. If thats all you need, you may close minitool power data recovery now. Western digital drivers download for windows 10, 8, 7, xp. Millions of people around the world trust their data to my book desktop storage. If your device is currently running firmware version 02. Tips for getting started with the wd my book backup drive. I bought a western digital my book essential edition 1tb external hard drive in. Western digitals my book range are powerful external hds that take up more space than its competitors, but offer a lot more storage for a decent price. If its a smaller portable drive, dont bother opening it, there is no sata port and the usb is built right onto the drive. Apr 27, 2018 whenever i am trying to copy my files or trying to create something new in my external drive it shows me error 0x800701e3. After it was recognized by my surface book and software was installed, i opened the wd app. Available in various editions from essential, to premium to world edition. The power connector, interface port, and a security slot on the back usb 3. Monitoring icon alerts the wd quick view icon flashes to indicate drive status.
My wifes laptop, which came with win10, has never been able to access this drive. Western digital my book problem question and answer dti data. Go to power management and uncheck allow the computer to turn off this device to save power. Aug 30, 2016 hi all, i have a portable wd passport which connects to my windows 10 laptop via usb. Find and expand disk drivers, portable devices, universal serial usb controllers or other devices to see if wd device is shown as unknown device. Just connecting the new identical product to the usb ports and windows having issues with it compared to the other one means that the issue is external. Western digital my book home edition user manual pdf. Request failed due to a fatal device hardware error wd. My book live error my net networking devices wd community. How to fix wd my passport access denied in windows 1087. Enter the same username and password you assigned when you first set up and installed your my book device. Rightclick on the windows icon at the left corner and select device manager.
Windows 7 forums is the largest help and support community, providing friendly help and advice for microsoft windows 7 computers such as dell, hp, acer, asus or a custom build. To remotely access files in the my book device from another location, install a wd anywhere access client from the software cd on the computer that you are using. Buy wd 3tb my book for mac desktop external hard drive usb 3. Wd my book world edition nas device page 4 hothardware. My wd hdd external hard drive has pretty much malfunctioned. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. I believe the difference might be the d, where for the 12tb drive it meant, it is an enterprise self encrypting drive sed. Fix wd external hard drive not workingrecognizedshowing up. Wd my book 14 tb shucked wd140edfz us7sap140 inside. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files.
Products like wd my book, my passport and elements are favored by a lot of people. Converted to ntfs file system and loaded the device with data. With windows 10 i went to settings, devices, connected devices, add a device. Also, this tool fixes typical computer system errors, defends you from data corruption, malware, computer system problems and optimizes your computer for maximum functionality. Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. Downloads firmware, software, drivers, etc for wd drives based on product id pid wd support. I have tried to delete usb device and then reboot and try again but now luck. I open lost partition recovery wizard from mootools, it has detected the drive but shows as 0kb storage. If gaining permissions does not fix the issue, download easeus hard drive recovery software to retrieve and export data from inaccessible wd my passport.
Using win 10 on new ssd, wd my book backup sw does not work. The wd world book come preconfigured with a linux file system. Reformatting this device to ntfs was not a good thing. I have had my my book essential for about a year now and recently i have had trouble accessing the files on it. Wd my passport failure and fatal device hardware error. When the request failed due to fatal device hardware error occurs, your device turns inaccessible. The raid disk array contains errors and the drives. Updating drivers manually requires some computer skills and patience. I also have the same issue with mybook 2tb, firmware mybooklive 02.
How i rescued my data from a 3tb wd my book external hard drive. I originally created this web site for flash drives, but because some people already submitted the speed test results of external usb disks, i added a group for them too. The request failed due to a fatal device hardware error. Western digital my book problem question and answer dti. There is nothing resembling it on the little green card that was in the box. My book user manual checking drive status hover the pointer over the wd quick view icon to see the drive capacity used and drive temperature status, and to find out if the drive is locked. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. The request failed due to a fatal device hardware error, how. Western digital my book troubleshooting, repair, and service manuals. The dreaded 0x8007045d io device error with external usb drive.
Thank you for helping us maintain cnet s great community. May 20, 2009 the wd my book world edition is also capable of streaming music, internet radio, photos, and videos, to a variety of devices over the local network using the units builtin twonky media server. Recently my 3tb wd my book gave up and would not power on, this is how i managed to rescue all of my 2. Feb 22, 2015 windows 7 forums is the largest help and support community, providing friendly help and advice for microsoft windows 7 computers such as dell, hp, acer, asus or a custom build. Lately, whenever i try to access the drive, i get a message which says request. The error message the request failed due to a fatal device hardware error may appear on your computer screen. Help with western digital my book usb error september.
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